Our privacy promise

Your privacy is part of your care.

For many people, privacy is the reason they hesitate to seek care. Here is what we do, in the clinic and on this website, in plain words.

In the clinic

Confidential care
What you tell us, and your reports, stay within your care team. Nothing is shared without your permission.
No judgement
Care is non-judgmental and inclusive, irrespective of background, identity or circumstance. Unison is an LGBTQ+ friendly centre.
Your choice
You decide how much to share, and when. You can ask questions or pause at any point.

On this website

What the forms collect

If you use the appointment, enquiry or feedback form, we collect the details you enter: your name, phone number, email address (if you give one), the service you are asking about, your preferred time to be called, and any message you write.

What we use it for

Only to respond to you and to improve the website. Your details are not published, sold or shared for advertising. A message you send us is never used as a testimonial without your separate consent.

Where it is kept

Submissions are saved in private storage and can be read only by clinic staff who sign in with a password. They may also be emailed to the clinic.

How long we keep it

For as long as we need to respond to you. You can ask us to delete your submission at any time by writing to doctor@unisonmedicare.com.

Cookies and tracking

This website does not use advertising or tracking cookies. We count how many people tap the call, WhatsApp, email and directions links so we can see what is useful. These counts do not identify you.

Please do not send medical reports through forms, email or WhatsApp

Do not send urgent or highly sensitive medical information by email or WhatsApp. Bring reports to your visit, or call us and we will tell you the safest way to share them.

Questions about privacy? Write to doctor@unisonmedicare.com or call +91 22 2306 1616.

See also what to expect at your first visit and the frequently asked questions.

Last updated 14 October 2026.

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